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Terms & Conditions

Introduction

Welcome to Palmetto Tech Pros. These Terms and Conditions govern your use of our services, website, and any related interactions. By using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

Services Provided

Palmetto Tech Pros offers technology solutions, including:

  • Home network setup and troubleshooting

  • PC repair and upgrades

  • Smart home device installation

  • Security system setup

  • Custom gaming PC builds

  • Small business IT services

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We reserve the right to modify or discontinue services without prior notice.

Service Agreements & Payments

  • All service fees must be agreed upon before work begins.

  • Payments are due upon completion of services unless otherwise specified.

  • We accept [List of Payment Methods].

  • Deposits may be required for certain services, such as custom PC builds.

  • Failure to pay may result in service suspension or legal action.

Appointments & Cancellations
 

  • Appointments must be scheduled in advance.

  • Cancellations or reschedules must be made at least 24hours before the appointment.

  • Late cancellations may be subject to a fee.

Warranties & Liability

  • We strive to provide high-quality service, but we do not guarantee that our services will be error-free or uninterrupted.

  • Palmetto Tech Pros is not responsible for data loss, hardware failure, or any damages resulting from third-party software or hardware.

  • Customers are responsible for backing up their data before any repairs or installations.

Customer Responsibilities

  • Customers must provide accurate and truthful information regarding their technical issues.

  • Customers must ensure access to the required equipment or location for service.

  • Any unauthorized modifications made after our service is completed may void warranties or guarantees.

Refunds & Returns

  • Service fees are non-refundable once the service has been provided.

  • Hardware components or equipment purchased through us may be subject to manufacturer warranties.

  • Custom PC builds and special orders are non-refundable once parts have been purchased.

Privacy & Data Security

  • We respect your privacy and will not share your personal information with third parties without consent.

  • We do not store customer passwords or sensitive data.

  • Any data recovery services are performed with confidentiality, but we cannot guarantee 100% data retrieval.

Termination of Services

  • We reserve the right to refuse or discontinue service if a customer is found to be abusive, fraudulent, or non-compliant with these terms.

Changes to Terms & Conditions

  • We reserve the right to update these Terms and Conditions at any time.

  • Continued use of our services implies agreement with any updated terms.

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